Total units sold (YTD)
9,599
Jan – Mar 2026
Replacements
227 / 2.36%
of total sales
Refunds
157 / 1.64%
of total sales
Total warranty rate
4.00%
384 total warranty claims
Warranty rate by product
Product
Warranty rate (% of product sales)
Sold
Repl.
Refund
BT4
4,702
146
3.11%
65
1.38%
BT4 POP
3,041
38
1.25%
56
1.84%
BT MINI
1,078
19
1.76%
1
0.09%
Heart
254
23
9.06%
7
2.76%
BTM
0
0
—
0
—
Units sold by product
BT4 49% BT4 POP 32% BT MINI 11% Heart 3% Other 5%
Monthly sales breakdown
Clean sales Replacements Refunds
Issue breakdown by product